Author: admin

Saving money on car insurance can be real expensive!

There are a number of policy provisions and claims settlement procedures that enable some car insurance carriers to dramatically reduce their costs when repairing a damaged vehicle.  The good news: those carriers are often able to charge less for insurance, since their repair costs are lower. The bad news: This shocking recent report by CNN […]

Ace and Chubb: What’s in a Name?

Ask someone familiar with branding this question, and they will explain a person’s or organization’s name conveys a brand.  Good, bad, or unfamiliar, names convey a brand.  Donald Trump and Colin Powell.  Two very different brands.  Ritz Carlton and Hotel 6.  Again, two distinctly different brands.   Coke and Pepsi. Two brands that are quite similar. […]

Asking the RIGHT Questions

Not knowing the right questions to ask about your insurance protection is among the key reasons far too many consumers hear the dreaded words “you are not covered” at the worse possible time — after a personal property or liability insurance loss.  Following are examples of frequently asked questions many consumers ask when making important decisions about […]

Your Flood Risk — see for yourself

FEMA provides a very helpful online tool that allows consumers to complete three easy steps to find the important flood hazard data for virtually any given property. Click here for a link to a FEMA site to see the flood risk data for ANY location that can be found on their highly interactive map. Are there viable risk […]

The Key to An Exceptional Insurance Customer Experience?

What was once old is new again.  With all the expensive new studies on “Customer Experience” for sale, consider these free yet profound words from many years ago on CX from Miss Manners: “True service can only be provided by thinking people who have the imagination to put themselves in the place of the customer, figuring out […]

Save 15% on Car Insurance —- But How??

There are a number of policy provisions and claims settlement procedures that enable many car insurance carriers to reduce the costs to repair a damaged vehicle.  A recent report by CNN explains many car repair shops accuse auto insurance companies of coercing them to use cheap parts and sometimes dangerous practices to fix vehicles involved […]

Earthquakes — Not Just in Nepal and California

According to researchers from the U.S. Geological Survey, more than 143 million people residing in the lower 48 United States are vulnerable to earthquakes. The risk for those on the Pacific coast is well known, but those residing in the Rockies, Midwest, New England and parts of the Southeast also face an elevated risk. More […]

Ask the Right Questions, in the Right Order

One of the more thoughtful bloggers I’ve discovered recently is Don Shaughnessy.  In this insightful post, https://moneyfyi.wordpress.com/2015/04/03/9285/  Don reminds readers all too often, consumers are lured by marketers into asking the wrong questions, and in the wrong order.  It prompted me to re-post below a similar message I learned 4 years ago from Carl Richards: Perhaps 95% of the […]

Why does car insurance cost so much???? This video helps to explain…

Premiums received from all drivers are used by insurance carriers to pay the disproportionate claims caused by bad drivers, which creates a cost impact even for safe drivers. To better understand just how inept some drivers are, check this video from You Tube:   https://www.youtube.com/watch?v=Z7FqHJh6Ty4